About US Pallet Solutions
Your trusted partner in pallet solutions since 2009
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Our Story
Founded in 2009, US Pallet Solutions has grown from a small local operation to one of the most trusted names in the pallet industry. With over 15 years of experience, we've built our reputation on quality products, exceptional service, and unwavering commitment to our customers.
We understand that pallets are the backbone of logistics and supply chain operations. That's why we've dedicated ourselves to providing the highest quality pallets and the most reliable service in the industry. Whether you're buying, selling, or recycling pallets, we're here to make the process seamless and efficient.
Our team of pallet experts brings decades of combined experience to every project. We pride ourselves on understanding the unique needs of each industry we serve and delivering tailored solutions that exceed expectations.
What started as a single warehouse facility with a small team has grown into a full-service pallet operation serving hundreds of businesses across multiple states. Our growth has been driven by one simple principle: treat every customer like they're our most important client. This philosophy has earned us long-term partnerships with some of the region's largest manufacturers, distributors, and retailers.
Today, we operate a state-of-the-art facility spanning over 50,000 square feet, with capacity to store and process more than 50,000 pallets at any given time. Our fleet of delivery vehicles ensures timely service, while our experienced team handles everything from custom pallet manufacturing to comprehensive recycling programs.
Certifications & Capabilities
Industry Certifications
- ISPM-15 Certified
Our wood pallets meet international phytosanitary standards for export compliance, heat-treated and stamped for global shipping.
- ISO 9001:2015 Quality Management
Certified quality management systems ensure consistent excellence in every pallet we produce and service we provide.
- EPA Compliant Recycling
Our recycling operations meet all federal and state environmental regulations, with proper waste disposal and sustainability reporting.
- FDA Food-Grade Certified
Specialized pallets for food and pharmaceutical industries meet strict FDA standards for cleanliness and material safety.
Our Capabilities
Manufacturing
Custom pallet manufacturing with precision cutting, assembly, and quality control. Capacity to produce up to 2,000 pallets per week.
Inventory Management
50,000+ square foot facility with advanced inventory tracking systems. Real-time availability updates and automated reorder systems for regular customers.
Repair & Refurbishment
On-site repair services for damaged pallets. Professional refurbishment extends pallet life by 3-5 years, reducing costs and environmental impact.
Logistics & Transportation
Fleet of 15+ delivery trucks with regional coverage. Same-day and next-day delivery options available for urgent needs.
Heat Treatment Facility
ISPM-15 compliant heat treatment chamber for export pallets. Full documentation and certification provided with every shipment.
Our Journey
Founded
Started operations with a focus on quality wood pallets and personalized service.
Expansion
Added plastic and metal pallets to our product line, serving diverse industries.
Recycling Program
Launched comprehensive pallet recycling and sustainability initiative.
Regional Leader
Became the leading pallet supplier in our region with 500+ satisfied clients.
Today
Continuing to innovate and serve with excellence, handling 50,000+ pallets annually.
Built on Trust & Experience
Our experienced team is dedicated to providing exceptional service and expert guidance. We understand the pallet industry inside and out, and we're here to help you make the right choices for your business.
From warehouse managers to logistics coordinators, our clients trust us to deliver quality pallets on time, every time. Join the hundreds of satisfied customers who rely on US Pallet Solutions for their pallet needs.
Mission & Values
Quality First
Every pallet meets our rigorous quality standards. We inspect, grade, and certify our products to ensure maximum reliability.
Sustainability
Committed to environmental responsibility through recycling, repair, and sustainable sourcing practices.
Customer Focus
Your success is our success. We provide personalized service and custom solutions tailored to your specific needs.
Our Team & Expertise
Our success is built on the expertise and dedication of our team. From sales representatives to logistics coordinators, warehouse staff to quality inspectors, every team member plays a crucial role in delivering exceptional service.
Sales & Customer Service
Expert consultants with average 8+ years industry experience, providing personalized guidance and solutions.
Quality Control
Certified inspectors ensuring every pallet meets our rigorous standards before delivery to customers.
Logistics & Delivery
Professional drivers and logistics coordinators ensuring on-time delivery and efficient route planning.
What Our Customers Say
"US Pallet Solutions has been our go-to supplier for 5 years. Their quality is consistent, delivery is always on time, and pricing is competitive. Highly recommend!"
- Sarah M., Warehouse Manager
Distribution Company, Texas
"We needed custom-sized pallets for our manufacturing process. US Pallet worked with us to design exactly what we needed. Professional service from start to finish."
- James T., Operations Director
Manufacturing Facility, California
"Their pallet buyback program helped us clear warehouse space and make money on surplus inventory. Easy process, fair prices, and quick payment. Will use again!"
- Michael R., Logistics Coordinator
E-commerce Fulfillment Center, New York
Industry Recognition & Partnerships
Awards & Recognition
- Best Pallet Supplier 2023 - Regional Business Excellence Award
- Green Business Certification - Sustainable practices and recycling leadership
- A+ BBB Rating - Maintained since 2012 with zero unresolved complaints
- Top Supplier Recognition - Featured by major logistics publications
Industry Memberships
- National Wooden Pallet & Container Association (NWPCA) - Active member since 2010
- Material Handling Industry of America (MHIA) - Contributing member
- Reusable Packaging Association (RPA) - Sustainability advocate
- Local Chamber of Commerce - Supporting regional business growth
Frequently Asked Questions
How long have you been in business?
We've been serving customers since 2009, bringing over 15 years of industry experience. Our longevity is testament to our commitment to quality products and exceptional service.
What geographic area do you serve?
Our primary service area covers a 200-mile radius from our facility, with regular delivery routes to major metropolitan areas. We also coordinate long-distance shipping for larger orders and can arrange freight for customers nationwide.
Do you have minimum order requirements?
We work with businesses of all sizes. While there's no strict minimum, small orders (under 25 pallets) may incur additional delivery fees depending on location. Contact us for specific pricing.
Are your pallets certified for international shipping?
Yes! We maintain ISPM-15 certification for heat-treated wood pallets required for international export. All certified pallets are properly marked and come with full documentation.
Can you help with pallet design for custom applications?
Absolutely. Our team includes experienced pallet engineers who can design custom pallets optimized for your specific products, racking systems, and handling equipment. We'll work with you to create the perfect solution.
What payment terms do you offer?
We offer flexible payment options including credit cards, ACH transfers, and net-30 terms for approved commercial accounts. Contact our sales team to discuss terms that work for your business.
Why Choose Us
Extensive Inventory
Large stock of wood, plastic, and metal pallets in all standard sizes, plus custom options.
Fast Delivery
Reliable transportation with flexible scheduling to meet your deadlines.
Competitive Pricing
Best value in the industry without compromising on quality or service.
Expert Support
Knowledgeable team ready to help you find the perfect pallet solution.
Quality Assurance
Rigorous inspection and grading process ensures you get exactly what you expect.
Eco-Friendly
Comprehensive recycling program and sustainable practices reduce environmental impact.